Frequently Asked Questions

What areas do you cover?

We provide professional plumbing, heating, and gas services throughout much of Essex, primarily operating within a 30–40 minute radius of Colchester. As our business continues to grow, we aim to expand our service area further. Please contact us to confirm availability in your location.

Are you Gas Safe registered?

Yes, all our engineers are fully qualified and Gas Safe registered, giving you peace of mind that every job is completed safely and to the highest standards we also offer works warranty on all products so any problems give us a call and well be over FREE of charge!

How long does a boiler installation take?

Most boiler replacements are completed within 1–2 days depending on your system and setup, more complex jobs like complete heating systems may take longer feel free to contact us and we will get back to you with a rough installation time and a free quote.

What boiler brands do you install?

We install and service all major boiler brands, including Worcester Bosch, Vaillant, Ideal, Baxi, and many others. Our installation services focus on A-rated, high-efficiency boilers designed to maximise energy performance, reduce heat loss, and help you save on energy bills.

Do you offer boiler servicing and maintenance plans?

Yes, we offer annual servicing and maintenance plans to keep your boiler running efficiently and to help prevent breakdowns.

Can switching to an eco heating system save me money?

Yes — upgrading to an energy-efficient heating system can reduce your energy bills by up to 30%, depending on your home and usage, our boilers are all A rated and are over 90% efficient meaning there is minimal wasted heat.

How often should I service my boiler?

We recommend servicing your boiler once a year to maintain efficiency, prevent breakdowns, and keep your warranty valid.

Do you offer finance options for installations?

We are currently in the process of partnering with a trusted finance provider to offer flexible payment options for our customers. Please contact us for the latest updates, as we may be able to arrange financing sooner upon request.